Terms of service.

Effective Date: June 21. 2025
Last Updated: August 29, 2025

These Terms and Conditions govern the use of the Ourb mobile application (“Ourb,” “we,” “us,” or “our”) by Customers (ride takers) and Drivers (ride providers). By accessing or using the app, you agree to be bound by these Terms.

1. General Usage

1.1 Vehicle Type
Only four-wheel vehicles with no more than seven seats (including the Driver) are permitted on the platform.

1.2 Service Area
Ourb may only be used within the United States. Usage outside of the U.S. is prohibited.

1.3 Ride Limit
The app is limited to short-distance rides of 30 miles or less.

1.4 Multiple Listings
Drivers must not post duplicate or excessive advertisements for the same ride. Repeated offenses may result in suspension.

2. Account Terms

2.1 Registration
Users must provide accurate and complete information. Falsified information may result in termination.

2.2 Account Deletion
Users may delete their accounts in-app (Settings → Delete Account). Upon deletion:

  • All personal data and ride listings are permanently removed

  • Deletion is irreversible

  • No customer support contact is required

3. User Conduct

3.1 Customer Responsibilities
Customers must:

  • Verify the Driver’s identity and vehicle before boarding

  • Confirm trip details (distance, cost, timing)

  • Behave respectfully during rides

3.2 Driver Responsibilities
Drivers must:

  • Possess valid insurance, registration, and licenses

  • Maintain vehicle safety

  • Accurately describe rides and confirm all pricing

4. Safety, Liability & Technology

4.1 Platform Role
Ourb is a connection platform only. We do not provide rides, vet users, or mediate interactions.

4.2 Risk Acknowledgment
Users agree Ourb holds no liability for:

  • Accidents, delays, injuries, or misconduct

  • Payment disputes

  • Inaccurate or outdated data from users

4.3 Push Notifications & Location Use
By using Ourb, you agree to receive push notifications, including:

  • Location-based updates (e.g., riders nearby)

  • Ride reminders and coordination alerts
    We use your device’s location to:

  • Show relevant rides and users in your area

  • Trigger proximity-based safety or communication features
    Your consent to access this data is required and can be revoked in your phone settings, though some features may not function properly without it.

5. Content and Behavior Standards

5.1 Prohibited Activities
Users may not:

  • Post objectionable, violent, fraudulent, or harassing content

  • Create misleading or spam listings

  • Violate any local, state, or federal laws

5.2 Moderation System
Includes:

  • In-app reporting and blocking features

  • Manual moderation within 24 hours

  • Permanent bans for repeated violations

6. Communication and Payments

6.1 Communication
All pre-ride communication should occur within the app. Minimal contact details may be shared to support coordination.

6.2 Payments
Ourb does not:

  • Handle, process, or mediate payments
    All payment arrangements are the responsibility of Drivers and Customers.

7. Data Collection and Privacy

7.1 Collected Data
We collect only essential data:

  • Phone numbers

  • Ride information

  • Location (only when necessary for matching or safety purposes)

  • Notification preferences

We do not collect:

  • Financial/banking data

  • Government IDs

  • Insurance or registration documents

7.2 User Responsibility
Users must not share OTPs, passwords, or sensitive information via the platform.

8. Suspension & Termination

We reserve the right to suspend or terminate accounts for:

  • Violations of these Terms

  • Repeated posting of prohibited content

  • Fraudulent, abusive, or unlawful behavior

9. Legal Compliance

Users are responsible for understanding and complying with transportation and ride-sharing laws in their area.

10. Acceptance of Terms

By using Ourb, users agree to:

  • All terms outlined here

  • Future updates posted to this document

  • Their responsibility in using the app safely and lawfully

11. Contact

For questions or support:
📧 support@newtabtechnologies.com

12. End User License Agreement (EULA)

Users agree not to:

  • Share objectionable or fraudulent content

  • Harass others

  • Violate transportation laws