Privacy policy.

Effective Date: August 01, 2024
Last Updated: June 01, 2025

This Privacy Policy outlines how we collect, use, and protect your information when you use our platform. 

By using our services, you agree to the terms described in this policy.

1. Information We Collect

We collect only the essential information needed to facilitate ride-sharing services effectively:

  • Contact Information: Your phone number to enable communication between Ride Takers (Customers) and Ride Providers (Drivers).

  • Ride Details: Information about the ride, including:

    • Source and Destination

    • State of the trip

    • Date and Time of the ride (required or taken)

We do not collect or store any sensitive personal information, such as financial details, government-issued IDs, or vehicle-specific details.

2. How We Use Your Information

The information you provide is used exclusively to:

  • Enable and improve communication between Customers and Drivers.

  • Facilitate the scheduling, coordination, and fulfillment of rides.

  • Ensure a seamless user experience by maintaining accurate ride-related data.

We do not use your data for advertising purposes or sell your information to third parties.

3. Data Sharing and Disclosure

  • Communication Purposes:
    Contact information is shared only between the Ride Taker and Ride Provider involved in a specific ride for coordination purposes.

  • Legal Compliance:
    We may disclose information if required by law or if necessary to enforce our Terms and Conditions.

  • Third Parties:
    We do not share your data with third-party entities, except when required to maintain our platform’s services or comply with legal obligations.

4. Data Security

We are committed to safeguarding your information through industry-standard security practices. While we take every precaution, no system can guarantee absolute security. Users are encouraged to exercise caution when sharing sensitive details during ride interactions.

5. Data Retention

Your data is retained only for as long as necessary to provide our services and comply with legal obligations. For example:

  • Ride details will be stored for coordination and historical reference purposes.

  • Contact information will be retained for as long as your account remains active or until you request its deletion.

6. User Rights

You have the following rights regarding your data:

  • Access and Update: You can access or update your information at any time by contacting us.

  • Data Deletion: You may request the deletion of your personal data by reaching out to our support team.

  • Withdrawal of Consent: You may withdraw your consent to data collection at any time; however, doing so may impact your ability to use our services.

7. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via email or an in-app notification. Continued use of the platform after such updates indicates your acceptance of the revised terms.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: contact@newtabtechnologies.com