Privacy policy.

Effective Date: August 01, 2024
Last Updated: August 29, 2025

This Privacy Policy describes how we collect, use, and protect your data when you use the Ourb app.

By using Ourb, you agree to the terms of this policy.

1. Information We Collect

We collect only essential information:

Contact Information:

  • Your phone number is required to enable in-app communication between Riders and Drivers.

Ride Details:

  • Source & destination

  • Date, time, and state of the trip

  • Role (Driver or Customer)

Location Data (new):

  • We collect your real-time location only when the app is open or running in the background (with permission) to:

    • Suggest relevant rides nearby

    • Enable proximity-based notifications and safety alerts

Push Notification Preferences (new):

  • To notify you of nearby riders, ride matches, or safety messages

We do not collect:

  • Financial or banking information

  • Government-issued ID numbers

  • Vehicle registration or insurance data

2. How We Use Your Information

We use your information to:

  • Enable and improve ride coordination

  • Show relevant matches based on proximity

  • Send timely notifications and alerts (only with consent)

  • Maintain a seamless user experience

We do not use your data for advertising or sell it to third parties.

3. Data Sharing and Disclosure

We may share your data:

  • With other users involved in a ride (for coordination only)

  • When required by law or legal proceedings

  • With service providers (only to maintain core platform functionality)

We never sell or rent user data.

4. Data Security

We use secure encryption and industry-standard practices to protect your data.
No system is 100% secure, so users are advised to:

  • Avoid sharing personal or financial details via the app

5. Data Retention

We retain your data only as long as necessary:

  • Ride details: for coordination and minimal historical use

  • Location data: used temporarily and discarded unless legally required

  • Push preferences: stored only for functionality

You may delete your data at any time via the app or by request.

6. Your Rights

You have the right to:

  • Access your data

  • Request updates or corrections

  • Delete your account and personal data

  • Withdraw permission for location or notifications at any time (via device settings)

Note: Revoking access to location or notifications may limit app functionality.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in technology, laws, or app features. Updates will be:

  • Posted in-app and/or emailed to users

Continued use after updates constitutes acceptance.

8. Contact

Questions or requests?
📧 contact@newtabtechnologies.com